Terms of service
These Terms of Service ("Terms") govern your access to and use of the SmartPips Funding website, trading programs, simulated trading accounts, educational materials, customer support services, and related services (collectively, the "Services").
By accessing our website, creating an account, purchasing a trading program, or using any of our Services, you acknowledge that you have read, understood, and agreed to these Terms.
If you do not agree with these Terms, you must not access or use our Services.
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1. COMPANY INFORMATION
SmartPips Funding is a trading brand operated by:
Acello Ltd
Company Number: 12696083
Registered Office: 30 Old Bailey, London, England, EC4M 7AU, United Kingdom
SmartPips Funding may also be referred to in these Terms as "SmartPips", "we", "us", or "our".
Acello Ltd is a private limited company incorporated in the United Kingdom.
Our Services are provided subject to these Terms, the applicable Program Rules, Risk Disclosure, Privacy Policy, Refund Policy, and any other policies expressly incorporated into these Terms.
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2. NATURE OF OUR SERVICES
SmartPips Funding provides simulated trading programs designed to evaluate trading skills, strategy execution, and risk-management capabilities.
Our trading programs may provide access to simulated trading accounts through which users can trade in a simulated environment under predetermined conditions and rules.
Unless expressly stated otherwise in writing:
- Trading accounts provided through our programs are simulated accounts.
- No customer funds are deposited with SmartPips for investment purposes.
- We do not provide customers with ownership of company capital.
- We do not provide portfolio management services.
- We do not accept funds for the purpose of managing or investing them on behalf of customers.
- We do not provide personalized investment advice.
- Participation in a SmartPips program does not create a broker-client relationship.
Any performance-based rewards available under a program are subject to the applicable program conditions, eligibility requirements, compliance checks, and these Terms.
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3. ELIGIBILITY
To use our Services, you must:
1. Be legally capable of entering into a binding agreement in your jurisdiction.
2. Meet any minimum age requirement displayed during registration or purchase.
3. Provide accurate and complete information.
4. Comply with all applicable laws and regulations.
5. Not be located in, ordinarily resident in, or attempting to access the Services from a jurisdiction where our Services are prohibited or unsupported.
6. Not use the Services on behalf of another person unless expressly authorised by SmartPips.
We reserve the right to refuse, restrict, suspend, or terminate access where we reasonably believe that eligibility requirements have not been satisfied.
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4. GEOGRAPHIC RESTRICTIONS
Our Services are not available to all persons or in all jurisdictions.
Certain countries, territories, persons, or categories of customers may be restricted because of applicable laws, sanctions, internal compliance requirements, payment restrictions, technology limitations, or risk assessments.
The list of restricted jurisdictions may change from time to time.
You are responsible for determining whether your participation in our Services is lawful in your jurisdiction.
You must not use a VPN, proxy, false address, false identity, or any other method to circumvent our geographic restrictions or compliance controls.
Where we determine that a customer has circumvented geographic restrictions, we may suspend or terminate the relevant account and take any other action permitted under these Terms.
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5. ACCOUNT REGISTRATION
Certain Services require you to create an account.
You agree to provide accurate, current, and complete information during registration and to keep that information updated.
You are responsible for maintaining the confidentiality of your account credentials.
You must not:
- Share your account credentials with another person.
- Allow another person to trade on your account.
- Sell, transfer, rent, or otherwise assign your account.
- Create accounts using false or misleading information.
- Create multiple accounts for the purpose of circumventing program restrictions.
- Attempt to access another user's account.
You are responsible for all activity conducted through your account unless you can demonstrate that the activity occurred without your authorisation and was not caused by your failure to protect your credentials.
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6. PURCHASE OF TRADING PROGRAMS
Trading programs may be purchased through our website or through an authorised payment provider.
Before completing a purchase, you are responsible for reviewing:
- The selected account size.
- Program type.
- Trading rules.
- Loss limits.
- Profit requirements, where applicable.
- Leverage and trading conditions.
- News trading conditions.
- Weekend holding conditions.
- Reward conditions.
- Payout requirements.
- Any additional restrictions applicable to the selected program.
By completing a purchase, you confirm that you have reviewed and accepted the applicable conditions.
Prices displayed on the website are subject to change. Any change in price will not affect an order that has already been successfully completed unless otherwise required by applicable law.
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7. ACCOUNT ACTIVATION
Following successful payment and any required verification, SmartPips may provide access credentials or other information required to access the selected trading environment.
Account activation times may vary depending on the selected program, technical conditions, verification requirements, and payment processing.
We reserve the right to delay or prevent activation where:
- Payment has not been successfully completed.
- A payment requires additional verification.
- Identity or compliance checks are required.
- We reasonably suspect fraud, abuse, or unauthorised activity.
- The customer is located in a restricted jurisdiction.
- Technical circumstances prevent immediate activation.
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8. PROGRAM RULES
Each SmartPips program is subject to specific trading rules.
These may include, without limitation:
- Maximum daily loss.
- Maximum overall loss.
- Profit targets.
- Minimum trading requirements.
- Leverage limitations.
- News trading restrictions.
- Weekend holding restrictions.
- Position-size limitations.
- Prohibited trading strategies.
- Reward eligibility requirements.
- Other risk-management conditions.
The rules applicable to your account are those displayed for the selected program at the relevant time and communicated through your account or other official SmartPips channels.
You are solely responsible for understanding and complying with the applicable rules.
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9. TRADING PRACTICES
You must trade in a manner consistent with the applicable Program Rules.
SmartPips may prohibit trading activity that, in our reasonable assessment, constitutes abuse of the simulated trading environment, manipulation, exploitation of technical errors, or an attempt to circumvent the purpose of the program.
Prohibited conduct may include, without limitation:
- Exploiting pricing, execution, latency, or technical errors.
- Attempting to manipulate the trading environment.
- Using unauthorised automated systems or software.
- Using account-sharing or third-party trading services where prohibited.
- Coordinating activity between multiple accounts for the purpose of circumventing restrictions.
- Exploiting platform or system vulnerabilities.
- Using fraudulent or deceptive methods.
- Circumventing risk limits or other program restrictions.
- Any conduct expressly prohibited by the applicable Program Rules.
Specific prohibited strategies may be defined in the Program Rules and may vary between programs.
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10. SIMULATED TRADING
You acknowledge that our trading programs are conducted in a simulated environment.
Simulated trading results do not represent actual trading performance in a live market.
Simulated execution, pricing, liquidity, spreads, slippage, order execution, and other trading conditions may differ from conditions available in live financial markets.
Accordingly, simulated trading performance should not be interpreted as a guarantee or prediction of future live trading results.
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11. PERFORMANCE REWARDS
Where a SmartPips program provides eligibility for performance-based rewards, such rewards are subject to the applicable program conditions.
A trader may request a reward only when all applicable eligibility requirements have been satisfied.
Before processing a reward request, SmartPips may conduct compliance, account-history, identity, payment, and trading-activity checks.
A reward request may be delayed, rejected, adjusted, or cancelled where we reasonably determine that:
- The applicable program rules were violated.
- Prohibited trading activity occurred.
- Fraud or abuse is suspected.
- Account ownership or identity cannot be verified.
- Geographic restrictions were circumvented.
- The reward request is inconsistent with the applicable program terms.
- The account was operated in breach of these Terms.
Reward percentages and payout schedules vary by program and are displayed with the applicable program.
No performance reward is guaranteed.
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12. VERIFICATION AND COMPLIANCE
We may require identity verification, proof of address, payment verification, or other information where reasonably necessary for compliance, fraud prevention, sanctions screening, payment processing, or account security.
You agree to provide accurate information and cooperate with reasonable verification requests.
We may suspend access while verification is pending.
If you fail to provide requested information within a reasonable period, or if information provided is materially inaccurate or misleading, we may restrict or terminate your access.
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13. FRAUD, ABUSE AND CIRCUMVENTION
You must not use our Services for fraudulent, unlawful, deceptive, abusive, or malicious purposes.
We reserve the right to investigate activity that we reasonably believe may involve:
- Fraud.
- Payment abuse.
- Chargeback abuse.
- Identity misuse.
- Account sharing.
- Multiple-account abuse.
- Circumvention of geographic restrictions.
- Circumvention of trading rules.
- Manipulation of the platform.
- Exploitation of technical vulnerabilities.
Where appropriate, we may suspend or terminate affected accounts while an investigation is conducted.
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14. PAYMENTS
Payments may be processed through third-party payment providers.
By submitting a payment, you confirm that:
- You are authorised to use the selected payment method.
- The information supplied is accurate.
- The payment is made lawfully.
- You will not intentionally initiate a fraudulent or abusive chargeback.
We may refuse or delay transactions that require additional verification or appear suspicious.
Third-party payment providers may apply their own terms, fees, processing requirements, and privacy policies.
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15. REFUNDS AND CANCELLATIONS
Refunds and cancellations are governed by our Refund Policy.
Because our Services may involve digital access and activation of trading programs, refund eligibility may depend on whether the relevant program has been activated, credentials have been issued, or trading activity has commenced.
Nothing in these Terms is intended to exclude or restrict any mandatory consumer rights that cannot lawfully be excluded or restricted in your jurisdiction.
For complete details, please refer to our Refund Policy.
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16. INTELLECTUAL PROPERTY
All content available through the SmartPips website and Services, including but not limited to:
- Logos.
- Brand names.
- Text.
- Graphics.
- Website design.
- Videos.
- Educational materials.
- Software interfaces.
- Documentation.
- Images.
- Trademarks.
is owned by or licensed to SmartPips and is protected by applicable intellectual property laws.
You may use our content solely for your personal use of the Services.
You must not reproduce, modify, distribute, sell, publish, reverse engineer, scrape, or commercially exploit our content without our prior written permission.
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17. EDUCATIONAL MATERIALS
SmartPips may provide educational content, market information, trading concepts, examples, or other informational materials.
Such content is provided for educational and informational purposes only.
Nothing contained in our educational materials constitutes:
- Investment advice.
- Financial advice.
- Trading advice.
- A recommendation to buy or sell a financial instrument.
- A guarantee of trading results.
You are solely responsible for your trading decisions.
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18. THIRD-PARTY SERVICES
Our Services may integrate with or provide access to third-party platforms, software, payment processors, technology providers, trading infrastructure, or other external services.
Third-party services may be subject to separate terms and privacy policies.
We are not responsible for the availability, performance, security, or policies of third-party services to the extent permitted by applicable law.
MetaTrader 5 and related third-party technologies are provided by their respective owners and are not owned or operated by SmartPips unless expressly stated otherwise.
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19. SERVICE AVAILABILITY
We aim to provide reliable access to our Services but do not guarantee that the website, trading environment, account systems, or other Services will always be available, uninterrupted, secure, or error-free.
Temporary interruptions may occur because of:
- Maintenance.
- Technical failures.
- Internet connectivity.
- Third-party service interruptions.
- Cybersecurity incidents.
- Force majeure events.
- Market or infrastructure conditions.
- Other circumstances outside our reasonable control.
Where reasonably possible, we will seek to restore affected Services as soon as practicable.
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20. ACCOUNT SUSPENSION AND TERMINATION
We may suspend or terminate your account or access to the Services where we reasonably determine that:
- You breached these Terms.
- You breached the applicable Program Rules.
- You provided false or misleading information.
- You attempted to circumvent our restrictions.
- Fraud or abuse is suspected.
- You are located in a restricted jurisdiction.
- Continued access presents a legal, regulatory, security, or operational risk.
- Your conduct may harm SmartPips, other customers, or third-party service providers.
Where appropriate, we may provide notice of suspension or termination.
Termination does not affect rights or obligations that accrued before termination.
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21. DISCLAIMER OF WARRANTIES
To the maximum extent permitted by applicable law, the Services are provided on an "as available" and "as is" basis.
We do not guarantee that:
- The Services will meet every user's expectations.
- The website will always be available.
- The trading environment will always operate without interruption.
- Simulated trading results will be replicated in live markets.
- Any trader will achieve a particular level of performance.
- Any trader will receive a performance reward.
- Any specific financial outcome will be achieved.
Nothing in these Terms excludes warranties or rights that cannot legally be excluded.
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22. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, SmartPips shall not be liable for indirect, incidental, special, consequential, or punitive losses arising from or relating to your use of the Services.
This may include loss of profits, loss of opportunity, loss of data, business interruption, or other indirect losses.
Nothing in these Terms excludes or limits liability for matters that cannot legally be excluded or limited, including liability for fraud or fraudulent misrepresentation, or any other liability that applicable law does not permit us to exclude.
Where permitted by applicable law, our total liability arising from your use of the Services shall be limited to the amount you paid to SmartPips for the specific Service giving rise to the claim during the applicable period permitted by law.
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23. INDEMNIFICATION
To the maximum extent permitted by applicable law, you agree to indemnify and hold harmless SmartPips, its affiliates, service providers, officers, employees, and representatives from claims, losses, liabilities, damages, costs, and expenses arising from:
- Your breach of these Terms.
- Your misuse of the Services.
- Your violation of applicable laws.
- Your violation of third-party rights.
- Fraudulent or unauthorised activity associated with your account.
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24. PRIVACY
Your use of the Services is also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use, store, and protect personal information.
By using the Services, you acknowledge that you have reviewed the Privacy Policy.
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25. CHANGES TO THESE TERMS
We may update these Terms from time to time.
When material changes are made, we may publish the updated Terms on our website and update the "Last Updated" date.
The updated Terms will apply from the effective date stated in the revised Terms, subject to any mandatory legal requirements.
Your continued use of the Services after the effective date constitutes acceptance of the updated Terms.
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26. SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision shall be interpreted or modified to the minimum extent necessary to make it lawful and enforceable where possible.
The remaining provisions will continue in full force and effect.
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27. NO WAIVER
A failure or delay by SmartPips in exercising any right or remedy under these Terms does not constitute a waiver of that right or remedy.
A waiver must be expressly provided in writing to be effective.
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28. ENTIRE AGREEMENT
These Terms, together with the applicable Program Rules, Privacy Policy, Refund Policy, Risk Disclosure, and any other policies expressly incorporated into them, constitute the agreement between you and SmartPips concerning your use of the Services.
If there is a conflict between these Terms and a specific program condition, the specific program condition will apply to the extent of the conflict for that program.
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29. GOVERNING LAW AND JURISDICTION
These Terms shall be governed by the laws applicable to the contracting entity and the relevant transaction, subject to any mandatory consumer protection laws that apply to you.
Any dispute shall be handled by the courts having appropriate jurisdiction, subject to any mandatory rights you may have under the laws applicable to your place of residence.
Nothing in this section is intended to remove or restrict any mandatory legal rights available to consumers.
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30. CONTACT
If you have questions regarding these Terms or our Services, please contact SmartPips Funding through the official contact channels published on our website.
SmartPips Funding
Operated by Acello Ltd
Company Number: 12696083
30 Old Bailey
London, England
EC4M 7AU
United kingdom
Website: smartpipsfunding.com
IMPORTANT NOTICE
By purchasing or using a SmartPips Funding program, you confirm that you have read and understood these Terms, the applicable Program Rules, and the other policies governing the Services.
SmartPips Funding provides simulated trading programs. Participation does not constitute an investment, brokerage, portfolio management, or deposit-taking service.
Trading involves risk. Past performance does not guarantee future results.